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“We have all the time obtained surprises up our sleeve”: Playa hosts VIPs in T.O., publicizes first Kimpton

“We have all the time obtained surprises up our sleeve”: Playa hosts VIPs in T.O., publicizes first Kimpton

It looks as if Playa Motels and Resorts has to replace its map each six months.

The proprietor, operator and developer of luxurious all-inclusive resorts in Mexico, Jamaica and the Dominican Republic is driving a wave of recent partnerships and beachfront properties – and enlargement reveals no indicators of slowing down.

“It has been a really thrilling couple of years for us regardless of the ugliness of COVID,” Playa’s Director of Gross sales for Canada Amanda Morris instructed PAX Monday night time (Sept. 19) at Toronto’s fashionable Constantine restaurant, the place a VIP reception was held for tour operators and top-performing journey advisors. “We’ve grown quite a bit.”

Two new properties in Playa’s portfolio are weeks away from unbolting their doorways.

“We have all the time obtained surprises up our sleeve”: Playa hosts VIPs in T.O., publicizes first Kimpton

There’s the all-inclusive adults-only Hyatt Zilara Riviera Maya, a 291-suite “fashionable Mexican hacienda type” oceanfront resort, situated about 40 minutes from Cancun Worldwide Airport, opening Dec. 1.

Morris, actually, simply returned from a tough hat tour of the transformed property – a Playa takeover that’s within the closing stretch of its completion – and “it appears to be like unimaginable,” she stated.

“It’s an extremely lush space, near Puerto Morelos, with a ravishing seashore, beautiful ocean, and plenty of lush, mature vegetation,” Morris stated. “It’s romantic and really secluded.”

From left: Jane Clementino, Travelsavers; Matthew Djorsev, Air Canada Vacations; Lucy Catalanotto, New Wave Travel. (Pax Global Media)

Hyatt Zilara Riviera Maya stands by itself and isn’t connected to a family-friendly Hyatt Ziva, as seen in different locations, like in Cap Cana, Dominican Republic. 

Playa has even thrown some pixie mud on its new lodge, including upscale facilities like swim-out suites.


“I personally really feel prefer it’s going to be our prime honeymoon resort,” Morris stated.

Additionally coming quickly is the brand new family-friendly 229-suite Wyndham Alltra Riviera Nayarit on the Pacific Coast.

READ MORE: On Location – Wyndham Alltra Cancun is a “new all-inclusive approach to journey”

Wyndham and Playa partnered up and launched a brand new resort model, Wyndham Alltra, in October 2021. 

The all-inclusive idea caters to the upper-midscale section and options each family-friendly and adults-only resorts.

The beach at Wyndham Alltra Riviera Nayarit. (Playa Hotels and Resorts)

There’s already Alltra properties working in Playa del Carmen (for adults) and Cancun (for households). The brand new Wyndham Alltra Riviera Nayarit is simply weeks away from its opening day on October 10.  

The refreshed property was once Goals Villamagna Nuevo Vallarta, so the bones are good.

“It’s a four-star product, however with us, it brings that stage of consistency,” Morris stated.

Kimpton’s first all-inclusive

We thought the newest information from Playa was the announcement of its high-end Sanctuary Cap Cana property within the Dominican Republic becoming a member of Marriott Bonvoy’s Luxurious Assortment.

This adults-only paradise is exclusive, with 324 suites throughout 19 classes, from luxurious villa to non-public island to Caribbean fort lodging. (Click on right here to look at a video that PAX filmed on the posh property in November 2020).

The Castle at Sanctuary Cap Cana. (Supplied)

However as Monday night time’s reception unfolded with tropical rum cocktails and oysters, much more Playa information was breaking.

Final night time, it was revealed that Playa will companion with IHG Motels & Resorts to open the primary all-inclusive Kimpton.

Kimpton Hacienda Tres Ríos Resort, Spa & Nature Park” will deliver “signature barefoot luxurious” to Playa del Carmen in early 2024. 

The lodge, which initially opened in November of 2008, will characteristic an inside renovation of 255 rooms, suites and villas.

From left: Barbara Scrocco, Rose Cosentino, Robert Rizzo, Amanda Morris. (Pax Global Media)

As well as, it is going to characteristic 11 culinary ideas, 5 swimming swimming pools, personal seashore entry, a spa, a health centre and a number of other family-friendly amenities, together with a Children Membership and water actions.

There will even be a complete of 26,200 sq. ft of conferences and occasions house throughout 12 rooms.

“Surprises up our sleeve”

“We have all the time obtained surprises up our sleeve,” stated Rose Cosentino, vice-president, gross sales at Playa Motels & Resorts. “We’re nonetheless a rising firm.”

Playa has different new-ish all-inclusive resorts out there, such because the Yucatan Resort Tapestry Assortment by Hilton in Playa del Carmen and family-friendly Hyatt Ziva Riviera Cancun. 

READ MORE: “Wow”: PAX visits the adults-only Yucatan Resort in Playa del Carmen

In the course of the pandemic shutdown, the corporate additionally took time to improve issues it already had.

This included enhancing its culinary, leisure, well being and wellness choices (which, arguably, have been already fairly stable in pre-pandemic occasions).

From left (of Playa Hotels & Resorts): Amanda Morris, director of sales - Canada; Rose Cosentino, VP, sales. (Pax Global Media)

“Our progress comes from the truth that our manufacturers are so sturdy,” Cosentino stated. “…and since our manufacturers are properly acknowledged. Folks really feel assured, they really feel protected.”

And regardless of challenges within the market, from rising gasoline and lodge prices to inflation to the stigma surrounding airport delays, enterprise is booming.

“Our occupancy is at a stage we have by no means skilled earlier than,” Cosentino stated. “Revenge journey is completely an actual factor.”

Talking on present tendencies, Cosentino admitted that Playa isn’t proof against the rising price of journey.

From left (of Trevello): Caroline Hay, national director of sales; Heidi Schnitker, professional development manager, Ontario. (Pax Global Media)

“It is dearer, after all. However when you concentrate on it, all the pieces is. It’s not only a journey factor. It’s all over the place,” she stated.

Playa has value factors for everyone. However what Cosentino is seeing, today, is that clients, usually talking, are splurging on that improve.  

“Folks need increased finish,” she stated. “They’re wanting the two-bedroom villa.”

“Inflation, proper now could be affecting all people. It’s affecting journey 100 per cent. However we’re not seeing a slowdown.”

The complaints Cosentino screens today truly don’t have anything to do with excessive costs. They’re associated to the shortage of stock, she stated. 

“My advice to businesses at giant is that in case your shoppers are pondering of travelling, you’ve obtained to get them on that bandwagon quite a bit sooner,” she stated. “The pickings are slim.”


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